An easy cancellation process is available for all our esteemed customers. You can cancel your order within 24 hours of order confirmation (excluding Saturday and Sunday) and if your order has not been shipped . Your entire order amount will be refunded in case of online Payment.
You can cancel an order using the following steps:
Option 1- Write to our customer support team at firstname.lastname@example.org
Option 2- Call us on 7303488233 (Monday to Friday, 10AM to 6PM)
Option 3- Reach out to us on Whatsapp at 9711902658.
If the order has been shipped, then we will consider the cancellation on a case-to-case basis. A cancellation charge of Rs. 300 will be levied after the order is completed/shipped.
In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business days after the cancellation request is duly processed by us.
In case of cancellation, we process the refund immediately. It takes 3-5 days for the amount to reflect in your account, depending on your mode of payment.
Due to hygiene reasons we do not accept exchange or returns on our products. We will only consider returns/replacements/refund if your order(s) is in a damaged/defective state or is expired or in case you’ve received an incorrect product. Such products will only be considered if they are in their original packaging, in an unused and sealed condition.
Note: Opened or used products will not be accepted as returns.
How do I return an item purchased on Bombay Shaving Company?
Returns will not be accepted under the following conditions: